Yorkshire Caravans & Motorhomes Limited is authorised by the FCA (FRN Number 659288) with Limited Permission to conduct certain credit related activity.
We are a credit broker and not a lender. We can introduce you to a lender on our panel. We may also work with credit brokers who have access to other lenders. We have commercial arrangements with lenders and credit brokers, which are likely to influence who we introduce you to. We are not an independent financial adviser and don't give you any advice or recommendations. It is your choice whether you enter into any finance agreement.
We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission will be confirmed before you sign your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
There may be other providers who offer similar finance or insurance products. You can decide to arrange your own insurance products if you prefer. You may be able to arrange your own finance; however, we are not obligated to accept third-party arrangements, so please check with us first, as we may not deal with certain lenders, brokers, or providers.
What can you do if you wish to complain about our services or contact us?
If you wish to make a complaint, please contact us:
- by writing to us at: Complaints, Yorkshire Caravans & Motorhome Limited, Doncaster Road, Bawtry, South Yorkshire, DN10 6DG;
- by emailing: complaints@yorkshirecaravans.com;
- by telephoning: 01302 710 366
If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (“FOS” - www.financial-ombudsman.org.uk). Please note that FOS may not be able to deal with complaints from business customers.
If you require further information, please contact us by telephoning the above number(s) or emailing us.